AIROXI

Product Warranty & Safety Policy

Operated by: Periti Industries Pvt. Ltd.

Websites Covered: www.airoxi.com and www.buy.airoxi.com

Effective Date: July 1, 2026

This document should be published as its own standalone page, separate from the Website Terms & Conditions.

This Limited Product Warranty and Safety Policy is given by Periti Industries Pvt. Ltd. in respect of the AirOxi aeration tubes, diffusers, blower-driven aeration systems and related accessories purchased through www.airoxi.com and www.buy.airoxi.com. It forms part of, and should be read together with, the Website Terms & Conditions and the Selling, Shipping & Returns Policy, each published separately on the Website. It applies in addition to, and does not exclude, any right or remedy available to a consumer under the Consumer Protection Act, 2019.

1. What is Covered — Warranty Against Mechanical/Physical Defect Only

This Warranty covers physical or mechanical failure of the Product arising from a defect in material or workmanship, and nothing else.

“Manufacturing Defect” means: a physical or mechanical failure of the tube, diffuser, or blower — such as splitting, cracking, breaking, or internal mechanical/electrical failure preventing normal operation — occurring under normal operating conditions, where the failure is shown to originate from the material, component, or manufacturing process, and not from installation, sizing, electrical supply, handling, or external damage.

2. Warranty Period

The warranty period against Manufacturing Defects is for 6 months from the date of invoice. The applicable period and any product-specific variations will be stated in the latest product literature published on Our website and official social media pages, which prevails over this clause in case of conflict.

3. CONDITION OF WARRANTY AGAINST MANUFACTURING DEFECT — PROFESSIONAL INSTALLATION REQUIRED

This Warranty is valid only where the Product has been sized and installed by an Authorised Installer (a pond/farm technician, electrician or contractor trained or recognised by Us, or with demonstrable documented competence in blower-driven pond/water aeration installation), strictly in accordance with the latest version of Our installation manual and electrical safety guidance published on Our website and official social media pages from time to time, and where an installation completion record (photographs and/or a signed checklist) is available on request.  Installation by an unqualified person, incorrect sizing of the blower to the pond/tank, improper electrical connection, or any deviation from Our installation specifications, will void this Warranty in respect of the affected component, and any consequent damage or failure will not be treated as a Manufacturing Defect. You and Your Authorised Installer are responsible for checking and following the latest published version of Our installation guidance before commencing installation. You are responsible for engaging and paying for the Authorised Installer, and for retaining the installation completion record; where the Product was supplied to a contractor or dealer for installation at a third-party site, that party should ensure the end-user/site owner is informed of this requirement.  This condition is also a term of sale under the Website Terms & Conditions.

4. Product Safety and Handling Disclaimer

(a) Electrical hazard near water: AirOxi blower units are mains-powered electrical equipment installed and operated close to ponds, tanks or other water bodies. Incorrect electrical installation creates a real risk of electric shock, fire or equipment damage. All electrical work must be carried out by a licensed electrician.

(b) Mandatory protection: The Authorised Installer must ensure that the blower is supplied through a dedicated circuit protected by a residual current device (RCD)/earth-leakage circuit breaker, that the blower housing is properly earthed, that the installation uses weatherproof/IP-rated enclosures and cabling where exposed to the elements or splash, and that all wiring complies with the Central Electricity Authority (Measures relating to Safety and Electric Supply) Regulations and applicable local electrical codes.

(c) Safe operation: Never operate, touch or service the blower or its wiring with wet hands, while standing in or near water, or without first isolating the power supply at the source. Only a qualified electrician or Authorised Installer should open the blower housing or carry out internal maintenance.

(d) Recommended personal protective equipment: Installation and maintenance personnel should use insulated gloves and safety footwear when working on electrical connections, and hearing protection when working close to an operating blower for extended periods, given typical blower noise levels.

(e) No liability for non-compliant electrical work: We accept no liability for injury, fire, equipment damage, or stock/livestock loss arising from electrical installation, wiring, earthing or circuit protection that was not carried out by a qualified electrician/Authorised Installer in accordance with this Clause and Our installation guidance.

5. Other Exclusions — Not Treated as a Manufacturing Defect

None of the following is treated as a Manufacturing Defect, and each is excluded from this Warranty:

•         Damage caused by power surge, voltage fluctuation, lack of appropriate electrical protection (such as an RCD/earth-leakage device), misuse, accident, or any cause beyond Our control;

•         Normal wear and tear of consumable parts (such as diffuser membranes/discs and filters), or biofouling/clogging from pond water quality;

•         Use of the Product outside its rated capacity, water depth or duty-cycle specifications;

•         Modification, alteration or repair of the Product by anyone other than Us or an Authorised Installer acting on Our instructions;

•         Use of third-party blowers, tubing, fittings or diffusers not approved by Us in combination with the Product;

•         Failure to provide Us with reasonable access to inspect the installation, or to return the Product/a sample for testing, when requested in connection with a claim;

•         Any consequential loss, including loss of livestock/stock, loss of a production cycle, or cost of alternative aeration arrangements.

6. How to Make a Claim

To make a warranty claim, write to Us at the email address below within [INSERT NUMBER] days of becoming aware of the suspected Manufacturing Defect, providing: (a) proof of purchase/invoice; (b) the installation completion record referred to in Clause 3 above; (c) clear photographs or video of the suspected defect, including the blower nameplate where relevant; and (d) a description of the issue, including pond/tank size and stocking details where relevant to assess sizing. Because this Warranty covers Manufacturing Defects only, We may, at Our discretion, require a site inspection (which You agree to facilitate) and/or require the affected Product, or a representative sample, to be returned to Us at Your cost for inspection and, where necessary, testing, to determine whether the cause is a Manufacturing Defect as defined in Clause 1 before any claim is accepted.

7. Remedy

Where a claim is accepted, We will, at Our sole discretion, either replace the Product found to have a Manufacturing Defect with the same or an equivalent product, or issue a credit/refund limited to the price paid for the affected Product. We do not offer repair as a remedy. This is Your sole and exclusive remedy under this Warranty.

Our obligation under this Warranty extends only to the quantity of Product (including the specific blower, tube, or diffuser unit(s)) proven, to Our reasonable satisfaction, to be defective, and not to the entire quantity of Product supplied to You or installed at the site. Where You contend that a defect is attributable to a manufacturing batch or lot common to other units supplied under the same Order, You must demonstrate this to Our satisfaction, including by reference to batch/lot identification and the nature of the defect; We may, but are not obliged to, extend the remedy to that batch or lot if We agree, following Our own inspection, that the defect is systemic rather than confined to the unit(s) proven defective.

We are not responsible for the cost of removal, re-installation, or civil/electrical works associated with accessing or replacing the Product, unless expressly agreed by Us in writing.

8. Transferability

This Warranty is extended to the original purchaser of record and, where the Product was purchased by a contractor/dealer for a named end-client, to that end-client, provided the installation completion record under Clause 3 identifies the installation site and is produced with the claim.

9. Relationship with the Website Terms & Conditions

This Policy is subject to the Limitation of Liability, Governing Law and Dispute Resolution provisions of the Website Terms & Conditions, which apply equally to claims made under this Policy.

10. Contact

For any warranty claim or safety-related question, write to info@airoxi.com or call +91 7285017087, or write to Us at S-642, Kalali Road, Atladra, Vadodara – 390 012, Gujarat, India.